March 17, 2020
To our valued clients,
Your rehabilitation and health are very important to us. We are therefore attempting to remain open during this challenging time of the COVID-19 virus spread.
Measures we are taking to keep you and our team safe:
- Screening all clients prior to and as they immediately enter our clinic. We ask that anyone who has travelled outside of Canada, or are displaying symptoms of fever and cough, or who have been exposed to someone with these symptoms, to reschedule their appointments until 14 days have passed;
- Introducing enhanced cleaning protocols throughout the clinic with particular focus on high traffic and high contact areas;
- Reminding our clients and team members of exceptional hygiene practices and providing hand sanitizer upon entrance to the clinic; and
- Providing clients with the opportunity to communicate with their practitioner through phone, email or other technology.
We will continue to monitor the situation closely and will provide ongoing updates as needed.
We thank you for your loyalty and look forward to helping you soon.